Shipping
This item is shipped through Magnolia Home Rugs by Joanna Gaines x Loloi. An additional charge will be added to accommodate shipping, which can be viewed at checkout. Allow up to three weeks for delivery. Please note, we require a signature upon delivery for all rugs in your order.
This item is not eligible for Expedited or International Shipping.
Additional shipping information can be found here.
Returns
If you order a Magnolia Home by Joanna Gaines x Loloi rug from us and you don't absolutely love it, you can return within 30 days of the delivery date for a refund. Once your rug has been processed, it is not eligible for cancellation but can be returned for a refund.
Your satisfaction is what matters most to us, so should your item arrive damaged or defective, please reach out to help@magnolia.com for assistance. Please provide your order number, the reason for the return, and images of the rug and its packaging. Once our Guest Services team has these images they will quickly help you with returning your rug for a refund or a replacement. To view our full return policy, click here.
