Banks Natural Granite Rug

• Care: Clean spills immediately by blotting with a clean, dry sponge or cloth. Professional cleaning recommended.  Appropriate rug pad is highly recommended on all surfaces to prevent slipping, add cushion, and improve durability.  For vacuuming, use a vacuum cleaner without a beater bar or one where you can set the bar to the highest pile setting. If your vacuum has variable power settings, set on low. Vacuum full length of the rug, turn and repeat to the next area, rather than back and forth motion.

SHIPPING

• Allow 2-3 weeks for Rugs to be delivered
• Rugs carry additional shipping + handling charges calculated at checkout
• Rugs cannot be shipped via express methods and only ship ground
• To view shipping rates click here.

RETURNS

If you order a Magnolia Home by Joanna Gaines rug from us and you don't absolutely love it, you can return within 30 days of the delivery date for a refund. Rug orders are processed within 1-2 business days. Once your rug has been processed, it is not eligible for cancellation but can be returned for a refund.

To return a rug, please contact our Guest Services team and they will quickly resolve your issue. You'll need to provide your order number and reason for the return. If your item is damaged or defective, please email orders@magnolia.com and include pictures of the damages. Once our Guest Services team has these images they will quickly help you return your rug for a refund or a replacement.