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Our return policy covers furniture returns up to 30 days after delivery. We DO NOT offer preferential returns or refunds. If you receive a damaged or defective item, please email firstname.lastname@example.org and our Guest Services team will help you process a return. For faster resolution, please include pictures of the damage/defect, the order number, and the product name.
Most returns will process in approximately 1-2 weeks. Once processed, a refund will be issued back to the original payment method and will appear on your bank statement in 5-7 business days.
To view our full furniture return policy, click here.