SHIPPING UPDATE: Due to increased order volumes and supply chain issues, please expect 2 - 3 week delays in fulfillment.
Designed by Joanna Gaines, the Rowan Collection is artfully hand-woven in India with a blend of cotton, viscose, polyester, wool and acrylic for a beautifully raw and visible texture. The contrast of oversized knots and twisted yarns create the illusion of visual movement. Crafted by Loloi.
Care: Clean spills immediately by blotting with a clean, white dry sponge or cloth. Avoid exposure to all liquids. Appropriate rug pad is highly recommended on all surfaces to prevent slipping, add cushion, and improve durability. The color may transfer and should not be placed directly over existing carpet. For vacuuming, use a vacuum cleaner without a beater bar or one where you can set the bar to the highest pile setting. If your vacuum has variable power settings, set on low. Vacuum full length of the rug, turn and repeat to the next area, rather than back and forth motion.
SHIPPING
Allow 2-3 weeks for Rugs to be delivered
Rugs carry additional shipping + handling charges calculated at checkout
Rugs cannot be shipped via express methods and only ship ground
If you order a Magnolia Home by Joanna Gaines rug from us and you don't absolutely love it, you can return within 30 days of the delivery date for a refund. Rug orders are processed within 1-2 business days. Once your rug has been processed, it is not eligible for cancellation but can be returned for a refund.
To return a rug, please contact our Guest Services team and they will quickly resolve your issue. You'll need to provide your order number and reason for the return. If your item is damaged or defective, please email orders@magnolia.com and include pictures of the damages. Once our Guest Services team has these images they will quickly help you return your rug for a refund or a replacement.